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Last evening during our Annual Administrator-DON Awards Dinner special congratulations were extended to our three 2014 President’s Circle Award Winning Skilled Nursing/Rehabilitation centers.  These three locations were the three overall top performing centers among all of our skilled nursing/rehabilitation center locations.  The criteria for inclusion spans Quality Care and Survey outcomes, Customer Satisfaction and Employee Satisfaction as well as financial measures including Collections and Budgetary Compliance along with Professional Engagement and Community Involvement.

These three locations recognized for best accomplishing these metrics are Bermuda Commons, Liberty Commons-Columbus and Southwood.  Among these three, they were each further recognized with additional awards.

The overall top performing center for 2014, receiving the coveted Eagle Award is Liberty Commons of Columbus.  Also, throughout 2015 Liberty Commons-Columbus will retain for the next 12 months the envied President’s Cup to proudly and conspicuously display.

The next top performing center for 2014, receiving the highly regarded Falcon Award is Southwood.

The third award was presented to Bermuda Commons; receiving the Phoenix Award, as the center that most overcame adversity to achieve their 2014 expected performance measures.

We want to very sincerely thank the wonderful caring, compassionate and hard work of all our staff.  Every job, and every interaction with every resident, family member and co-worker makes a difference.  Thanks to all of you for making that difference a positive experience for all you touch.

Congratulations once more to our three big winners, and especially to ‘Team Columbus’ for finding new ways every day to discover excellence in caring.


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It would not be possible for the Chamber to function without the assistance of our Ambassador Committee who serves as a liaison between the Chamber Board and the Membership.  When anything needs to be done in the office or out in the community this is the group we can always rely on.  Dianne McLamb serves both as a board member and a valued member of the Ambassador Committee.  She works tirelessly in an effort to invite others to join our Chamber membership.  She encouraged the owners of Liberty Commons Nursing and Rehabilitation Center to become a member of the first group of Chamber Champions in 2014.  Dianne is often available for photo sessions with Business of the Month and Visual Improvement Awards.  One of her hidden talents is her love for cooking and event planning.  She has hosted Breakfast Before Business and Business After Hours Events and prepared all the food herself.  Tonight’s banquet is just one of the many examples of her skills as an event planner.  She is responsible for all the table decorations and gladly volunteers her time and effort to make our events an elegant affair.  Dianne assest with the Benson Expo’s Vendor Food area, the Mule Days Book Dedication Ceremony, the Classic Antique Tractor Show and all Chamber sponsored events.  It is with our sincere appreciation that the Benson Chamber presents the 2014 Ambassador Award to Dianne McLamb.


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Last week two Liberty Administrators traveled to Washington,DC to accept quality awards for Liberty Healthcare and Rehabilitation facilities. The American Health Care Association presents three levels of Quality awards annually at this conference.

As stated on the AHCA website, “The AHCA/NCAL National Quality Award Program provides a pathway for providers of long term and post-acute care services to journey towards performance excellence. The program is based on the core values and criteria of the Baldrige Performance Excellence Program.  ​Member centers may apply for three progressive levels of awards: Bronze—Commitment to Quality Silver—Achievement in Quality, or Gold—Excellence in Quality.  Each level has its own distinct rigors and requirements for quality and performance excellence.”

This year Geraldine Weatherly attended to accept the level one Bronze award for Cross Creek Health Care in Swan Quarter, NC and Jennifer LaMar accepted the Level two or Silver award for Southwood Nursing and Rehabilitation Center in Clinton, NC.  Liberty is very proud of both teams for this accomplishment and thank everyone who worked so hard to achieve this honor! We wish them success in applying and achieving the next level of awards. Pictured are Jeff Wilson COO of Liberty Healthcare Management, Jennifer LaMar representing Southwood Nursing and Rehabilitation, Geraldine Weatherly representing Cross Creek Health Care and Paul Babinski, VP of Operations for Liberty Healthcare and Rehabilitation Services.


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The North Carolina Health Information Exchange (NC HIE) has partnered with Liberty Healthcare and Rehabilitation Services to provide HIE connectivity for Liberty Healthcare’s 21 skilled nursing facilities across North Carolina. Liberty Commons Nursing and Rehabilitation Center of Halifax County in Weldon, N.C. is the pilot site that went live on the HIE Network at the end of June, and NC HIE will continue to launch connectivity for the remaining  20  skilled nursing facilities in the coming months through this collaboration.

The goal of the partnership is to establish connectivity between NC HIE and Liberty Healthcare’s electronic health record (EHR) system, PointClickCare.  This connectivity is designed to improve the process of patients transitioning from one level of care to the next, most typically from a hospital to a skilled nursing or home care provider.  This joint effort is focused on greater efficiencies and overall better health outcomes for North Carolina’s elderly and disabled patients. Through connection to NC HIE, skilled nursing facilities will also be provided with Direct secure email, have access to chronic disease registries, and be able to submit data to the NC Immunization Registry (NCIR) and other public health surveillance systems in order to better manage population health.

“Liberty is thrilled to work with NC HIE to be a pioneer in efficiently managing patient care through information sharing and to actively support the care transition of patients within the healthcare continuum.  These important connections will allow Liberty to effectively communicate on key clinical data points, treat patients and ultimately minimize the incidence of re-hospitalization.  Patients have a better health care experience when there is minimal disruption in care due to a transfer to the hospital,” said Jeff Wilson, COO of Liberty Healthcare Management.

Currently, nearly 800 sites statewide are participants of NC HIE including hospitals, ambulatory practices, clinics, local health departments, and skilled nursing and home health providers. A significant number of skilled nursing patients include Medicare and Medicaid beneficiaries, and connecting them to NC HIE better enables coordination of the care received by these vulnerable populations with hospitals and other community providers.

“The collaboration between NC HIE and Liberty Healthcare supports NC HIE’s mission of connecting providers of all types across North Carolina in order to improve care for all patients,” said NC HIE’s President, Chris Scarboro. “As provider diversity among NC HIE participants increases, the benefits that both providers and patients experience will multiply. This is especially true of providers that serve the aged and disabled populations, where care coordination is critical to avoiding medical errors and unnecessary hospital readmissions.”

Connecting to NC HIE enables providers to improve the quality of healthcare for North Carolina residents, control medical costs and get on the right path toward becoming meaningful users of health information technology in compliance with federal requirements. Skilled nursing facilities will be able to significantly improve care transitions and engage patients and their families in their healthcare through this collaboration. To learn more about NC HIE benefits for skilled nursing providers, download the fact sheet via our website by clicking here.

About Liberty Healthcare and Rehabilitation Services

Liberty Healthcare and Rehabilitation Services offer a system of twenty-one skilled nursing facilities throughout North Carolina.  Serving more than 15,000 customers in the Carolinas and Virginia, the comprehensive services provided by Liberty are designed to meet the evolving needs of seniors and include short-term rehabilitation and skilled nursing, assisted and independent living, out-patient therapy, home health and hospice, durable medical equipment and pharmacy services.

To preview our locations, please visit

About NC HIE and CCNC

The North Carolina Health Information Exchange (NC HIE) and Community Care of North Carolina (CCNC) work together to facilitate the secure transfer of patient data in an effort to improve physicians’ access to healthcare data and electronic health records. This partnership seeks to provide medical professionals across North Carolina with the information they need to make the best medical decisions for their patients. This collaboration will help improve the quality of care patients receive, control medical costs and put physicians on the right path to achieve Meaningful Use (MU). To learn more about NC HIE, visit To learn more about CCNC, visit

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The Pavilion Health Center at Brightmore is the newest addition to our family of services and is open for patient care!  The first building to open on the campus of Brightmore of South Charlotte, The Pavilion offers short stay rehabilitation, out-patient therapy, long term, hospice and respite care.  On May 6th, community leaders, Brightmore of South Charlotte priority partners, Charlotte residents and members of the Liberty family of services gathered together to celebrate the Grand Opening of this beautiful addition to the Ballantyne area.  The Pavilion’s Grand Opening showcased their spacious private and semi-private rooms with full private bathrooms, 6,000 square foot therapy gym with specialized equipment, and beautifully appointed common areas.  As a member of the Brightmore of South Charlotte campus, the patients of The Pavilion Health Center are part of a nurturing environment focused on provided excellent care and a full array of services.

Brightmore of South Charlotte will be reaching another milestone in their growth soon.  The Information and Sales office for Brightmore and The Terrace at Brightmore will be relocating to the campus in July as the community prepares to move into its next stage of development.   We are excited to watch this retirement community grow and know that The Pavilion Health Center at Brightmore is a beautiful example of the level of care and commitment the company has put into creating a campus that revolves around the residents that call it home.


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